DIGITAL ITEMS (PRINTABLE ART)

After your purchase you'll be taken to an order confirmation page. Your download will be prepared automatically. When it is ready, click "Download Now" to download the zip file to your device. You'll also receive an email with a download link.

Once downloaded, unzip the file to view all 5 size ratio JPGs. If you need any assistance, please contact us. 

① 2:3 RATIO FOR PRINTING:

Inches: 4x6 | 6x9 | 8x12 | 10x15 | 12x18 | 16x24 | 20x30 | 24x36

② 3:4 RATIO FOR PRINTING:

Inches: 6x8 | 9x12 | 12x16 | 15x20 | 18x24 | 24x32

③ 4:5 RATIO FOR PRINTING:

Inches: 4x5 | 8x10 | 12x15 | 16x20 | 20x25 | 24x30

④ ISO (INTERNATIONAL) FOR PRINTING:

A5 | A4 | A3 | A2 | A1

⑤ 11x14 FOR PRINTING:

Inches: 11x14

Look for the size you'd like to print on the size guide that came with your purchase (or above in FAQ). Whatever ratio it is listed under is the file you would use to get that size (if you'd like to print A2, use the International file. If you'd like to print a 9x12, use the 3:4 ratio etc...).

To further explain, each ratio file is currently saved to its largest size to preserve quality (ex. The 4:5 ratio file is sized to 24x30 inches, the 2:3 ratio file is sized to 24x36 inches etc...). Because of this, you can also print any other smaller size within each size ratio without losing quality.

Since the files are saved to the largest size, you will need to scale down the size of the print if you want to print anything smaller.

Online print providers (Shutterfly, Vistaprint, etc.) will do this automatically for you. If you want to print a 16x20 inch print, for example, you would select the 16x20 option on the print provider website of your choice. When it asks you to upload a file, just upload the 4:5 ratio file. It will do the rest for you!

Depending on the place, in person print shops will sometimes scale down for you if you tell them your requested size. If printing from home, you'll need to size down the file yourself.

If you are using an in person print provider or printing from home, need your print scaled down, and aren't sure how to do it, please contact us so we can help!

We are happy to make custom sizes free of charge. Please contact us before your purchase to ensure your custom size can be achieved. 

The following are some online print providers that deliver straight to your door:

www.vistaprint.com

www.shutterfly.com

www.cvs.com/photo/prints


www.artifactuprising.com

www.snapbox.com

www.snapfish.com

https://photos3.walmart.com/about/posters

If you prefer brick and mortar, the following are some in-person print providers to get you started:

Fedex/Kinkos

Costco

Staples

Any highly rated print shop found on Yelp


The paper you choose depends entirely on your desired look. Some like a glossy photo paper while others prefer a paper with less sheen. We typically suggest a thicker matte paper, as it goes well with the overall style of the prints in our shop.

While all of the prints in our shop are created to be printed in their intended colors, once they are sent off to a print shop, the final colors are out of our hands and results may vary. The final colors are the result of the print shop and their unique setup at that time.

There are many variables when it comes to printing that make it impossible to tell exactly how any one print will look once printed (screen/monitor color differences, printer type, printer settings, printer ink/toner levels, etc.).

Because of this, we suggest doing a small test print before committing to a print shop, especially when you plan to print large pieces.

SHIPPED ITEMS (PRINTED + SHIPPED ART, PHONE CASES)

PRINTED + SHIPPED ART

Production time:

Posters are sent to production 24 hours after an order is placed. This allows you time to request any last minute edits to the order before it is produced. Once sent to production, average production time is 2 business days.*

*Order edits and production time are not guaranteed. Holidays and high volume seasons can cause production time to rise.

Shipping:

All domestic orders ship with UPS Surepost, while international orders ship with UPS Mail Innovations International.

• USA*: Up to 5-7 business days.

• Canada: Up to 10-15 business days.

• International: Up to 10-30 business days.

*Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take an additional 7-12 business days.

PHONE CASES

Production time:

Phone cases are sent to production 24 hours after an order is placed. This allows you time to request any last minute edits to the order before it is produced. Once sent to production, average production time is 3 business days.*

*Order edits and production time are not guaranteed. Holidays and high volume seasons can cause production time to rise.

Shipping:

• USA & Australia: Up to 2-5 business days.

• Canada: Up to 10-15 business days.

• United Kingdom: Up to 2-3 business days.

• International*: Up to 3-30 business days

*International shipping times vary by location

For more details please visit our Shipping Policy.

If you notice any errors after placing your order, please contact us immediately to see if a change can be made.* We will do our best to change your order before it goes to production. If an order has already been sent to production, no changes can be made.

*Changes are not guaranteed

We offer 6 common poster sizes (in inches): 

 11"x14" 

 12"x18"

 16"x20"

 18"x24"

 20"x30"

 24"x36"

We are limited by what our print servicer is able to provide. Unfortunately, at this time we cannot print in sizes other than those listed.

Return + Exchange Policy

Due to the nature of the instant digital download, no returns or exchanges are accepted on digital items. But please contact us if you need any assistance with your order.

Because printed & shipped items are made to order, we only allow returns for orders that arrive damaged or defective. You must contact us within 14 days of the product delivery to request a return or exchange.

There are no returns or exchanges for orders with mistakes out of our control (if your order the wrong size, input the wrong shipping address, etc.). 

Please visit our Return Policy to learn more about returns and exchanges.

If you received a damage or defective item, please contact us within 14 days of product delivery using the contact form or by sending an email to hello@sundrysociety.com. We do our best to respond to all customer inquiries within 24 hours. We may request photos from you to provide proof of the damaged/defective item.

REQUEST THROUGH CONTACT FORM

If requesting through the contact form, please select "return/exchange" from the "reason for contacting us" drop down menu. Include as much detail as possible, including your full name and order number

REQUEST THROUGH EMAIL

If requesting through email, please clearly title your email "Return/Exchange Request". Include as much detail as possible, including your full name and order number

Didn't find what you were looking for? Feel free to contact us at any time!